Private Privacy Policy
Last updated: 26/08/2025
Africomfort Foods (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website [www.africomfortfoods.com] (the “Site”) or make a purchase from us.
1. Information We Collect
When you use our Site or place an order, we may collect the following information:
- Personal Information: Name, email address, phone number, delivery address, billing address.
- Payment Information: Details required to process your payments (handled securely by our payment providers, we do not store card details).
- Order Information: Products purchased, delivery preferences, transaction history.
- Technical Data: IP address, browser type, device information, cookies, and usage data.
2. How We Use Your Information
We use your information to:
- Process and deliver your orders.
- Communicate with you about your purchases and customer service inquiries.
- Provide delivery updates and notifications.
- Improve our products, services, and website.
- Send you promotional offers and updates (you can opt out at any time).
- Comply with legal and regulatory obligations.
3. Sharing Your Information
We do not sell your personal data. We may share your information with:
- Service Providers: Delivery partners, payment processors, IT service providers.
- Business Partners: When necessary to complete your transaction.
- Legal Authorities: If required by law or to protect our rights and safety.
4. Data Retention
We keep your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.
5. Cookies & Tracking
We use cookies and similar technologies to improve your browsing experience and analyze website usage. You can adjust your browser settings to refuse cookies, though some features of the Site may not function properly.
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you.
- Request correction or deletion of your data.
- Object to or restrict the processing of your data.
- Withdraw your consent to marketing communications.
To exercise these rights, please contact us at: africomfortfoods@gmail.com
7. Data Security
We take appropriate technical and organizational measures to protect your information against unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure.
8. International Transfers
As we operate across Europe and Africa, your personal data may be transferred and processed outside your country of residence. We ensure appropriate safeguards are in place to protect your data.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:
📧 africomfortfoods@gmail.com
📍 Africomfort Foods, 56 bis avenue de l'Europe, 91200, Athis-Mons